Shangri-La Sydney Hotel, Sydney
About the Hotel
Shangri-La Sydney is a luxury hotel located in the heart of Sydney CBD, offering unparalleled views of iconic landmarks such as the Sydney Opera House and the Harbour Bridge. The hotel is known for its urban beekeeping initiative, being the first luxury hotel in the city to start harvesting honey from rooftop beehives. Its culinary offerings feature seasonal produce curated by a talented team of chefs, enhancing the dining experience. Additionally, the hotel provides access to various attractions and guided tours within the vibrant cultural landscape of Sydney.
Location
Situated in Sydney CBD, the hotel is a short walk from major transit options, including rail, bus, and ferry services. It’s within proximity to key attractions like the Sydney Opera House, Royal Botanic Gardens, and the historic Rocks area. Guests can explore shopping destinations and cultural sites easily from the hotel’s central location. With its access to outdoor cafes and restaurants, the hotel also provides opportunities for guests to enjoy local dining experiences.
Rooms
The hotel offers a variety of luxurious accommodations, including the Grand Harbour View Rooms that showcase stunning panoramic views of Sydney Harbour and the Opera House. Deluxe Opera House City Rooms feature contemporary design and partial city views for an upscale stay. The Ambassador Suite allows access to the exclusive Horizon Club Lounge and provides spectacular city views. Guests can enjoy amenities such as marble bathrooms, flat-screen TVs, and plush furnishings for a relaxing experience.
Eat & Drink
Shangri-La Sydney's culinary team sources the finest local produce to create a diverse menu that celebrates Australia's unique flavors. The hotel's breakfast includes an elaborate buffet with made-to-order options and both hot and cold selections. Guests have the option to experience high tea, featuring an array of savory and sweet delicacies. Level 36 offers the New York-inspired Blu Bar, providing a perfect setting for cocktails with breathtaking views.
Leisure & Business
Leisure facilities include the exclusive Horizon Club Lounge, which provides complimentary breakfast, afternoon tea, and evening canapés. The hotel caters to business needs with various meeting rooms and concierge services. Guests can unwind in the Horizon Club Spa Suites, which feature hydrotherapy spa baths. With its view of Sydney's iconic landmarks, the lounge serves as a sophisticated space for relaxation or work.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Baby stroller
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Full body massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was pretty great overall. The rooms were very comfortable, and the staff was incredibly friendly. However, there were some issues with the room service and housekeeping, as it took multiple phone calls for servicing and some items were not replaced promptly.
The hotel has some great features like awesome and quiet rooms, incredibly friendly service, but the location may not be ideal for everyone due to access challenges. The dining options are plentiful but might not offer the best value for money.
The hotel rooms were very clean, the bed was very comfortable, and the bathroom was spacious with great lighting for taking pictures. However, the standard of the rooms was not very high. The staff was incredibly polite and friendly, providing excellent support and going above and beyond to ensure a comfortable stay. The location offers one of the best views in Sydney and is perfect for sightseeing, although the difficulty of gaining a view over the harbor can be a drawback. The dining experience, while feeling decadent, could be improved to match other Shangri-la options and service was somewhat lacking in the restaurant. The facilities were satisfactory overall.
My stay at the hotel had its ups and downs. The rooms were in need of revamp but spacious with a beautiful view. The service was sincere and friendly, though not always prompt. The location was perfect for exploring the area, but the dining experience was somewhat pricey. Overall, a decent stay with room for improvement.
My stay at the hotel was fantastic! The room had an incredible view of the harbour and Opera House, and the bed was super comfortable with a variety of pillows to choose from. I enjoyed the deep bath, well-stocked fridge, and makeup mirror. Room service was amazing, especially with such a spectacular view right from the room.
My stay at the hotel had its ups and downs. The location was great, especially after exploring the nearby beautiful Botanic gardens. The rooms were decent, although the smoky smell was off-putting. The dining experience was excellent, and the best coffee I've ever had. However, there were several service issues, from confusion at reception to a rude wait staff. The facilities were impressive with separate saunas, a pool, and a jacuzzi.
I had a mixed experience at the hotel. The rooms were beautiful and elegant with excellent views of the harbor, but unfortunately, my room was facing the motorway, leading to constant traffic noise throughout the night. On the bright side, the service was incredibly welcoming and friendly, with helpful staff going above and beyond. The location, while offering fantastic views, was a bit chaotic at times with children running around. Despite some ups and downs, the dining experience was excellent, offering a variety of delicious options. The facilities were top-notch, making my stay quite comfortable.
The hotel offers beautifully appointed rooms with everything we needed and terrific views of the Opera House. The rooms were lovely and comfortable but could benefit from an update considering the price paid. The service was exceptional, with professional and efficient staff in every department. The location, although wonderful with stunning views, may pose a slight challenge due to the hilly terrain walk to Circular Quay. The dining experience was mixed, with a move to Altitude hotel providing a lovely meal and view but being way too expensive for the quality received.
The hotel rooms are fantastic with amazing extras like canapés and free drinks every evening, but the bed setup could be improved. The maintenance noise from a nearby room was bothersome, impacting our stay. Despite this, the service was friendly and accommodating, though some areas could benefit from additional training. The location is excellent for exploring key attractions on foot, although some seating areas are overhyped. The dining experience was pleasant with generous and tasty options. The facilities are decent, providing a comfortable stay overall.
My stay at the hotel was a mix of positives and negatives. The rooms, although spacious and well-equipped, were quite stuffy without the option to open a window or access a balcony. On the bright side, they offered stunning views of the Harbour Bridge and Opera House.
Despite a delayed check-in and lacking VIP service, the room was spacious, clean, and featured a comfortable bed with an opera house view. The service, though responsive, was not very attentive. The location offers great views and easy access to Sydney sights. The dining experience was marred by greasy food and slow service, especially during breakfast.
My stay at the hotel was a mixed experience. The rooms, though a bit outdated, were clean, and I appreciated the option for early check-in and the comfortable bed. The bathroom was lovely, especially with the bath overlooking Darling Harbour. However, some areas could use a refresh to enhance the overall experience.
I had a mixed experience at the hotel. The rooms, with a spectacular view of the harbour, were not made up on the second day until late afternoon, which was disappointing as it was my partner's birthday. The rooms lacked a desk lamp, but overall were comfortable. The service staff were extremely polite and helpful, making our stay enjoyable. However, the bar staff seemed a bit untrained. The location was good with easy access to many attractions, although the hotel entrance was a bit inconvenient. The dining experience was chaotic and not up to the standard I expected. The facilities were decent overall.
My stay at the hotel was a mix of breathtaking views of the city and the Opera House from the Grand Premier Sydney Harbour View room, although the breakfast arrangement could be improved. The service was friendly but lacked attention to detail at times. The location offered both a lovely nightlife experience and easy access to the city attractions, with some areas in need of renovation. The dining experience was described as exceptional, yet with minor issues like overcooked eggs. Overall, a paradise-like experience marred slightly by the need for certain improvements.
The hotel boasts a very good room with a magnificent bathroom featuring the highest quality fittings and accessories. The rooms are nice but have an older look. The service was excellent and very professional, outshining some of the facilities. The location is super convenient, allowing easy access to Sydney harborside attractions. The dining options, although with a good selection, fall short of the usual standard expected. Overall, a comfortable stay with some areas that could use improvement.