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Shangri-La Sydney Hotel, Sydney

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From197US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

176 Cumberland Street, Sydney, Australia, 2000

Shangri-La Sydney is a luxury hotel located in the heart of Sydney's Central Business District. Its striking views of the Sydney Opera House and Sydney Harbour Bridge make it a prominent destination for both leisure and business travelers. The hotel is recognized for its unique urban beekeeping initiative and offers a distinctive culinary experience anchored in local flavors. Proximity to numerous attractions, including the historic Rocks district, enhances its significance in Sydney's cultural landscape.

Location

Shangri-La Sydney is strategically situated close to major cultural attractions, including the Art Gallery of New South Wales and the Museum of Contemporary Art. Its location in the CBD ensures easy access to public transit options, including rail, bus, and ferries, facilitating convenient exploration of the city. Additionally, the hotel's proximity to the historic Rocks area allows guests to engage with Sydney's rich history through its galleries and shops.

Rooms

The hotel offers a variety of well-appointed rooms with luxurious contemporary designs. Guests can choose from options such as the Deluxe Opera House City Rooms, which showcase partial views of the iconic Sydney Opera House and Circular Quay. The Horizon Club Spa Suites feature spacious layouts, hydrotherapy spa baths, and expansive views to the West. The Governor Suite provides a home-like atmosphere with separate living and dining areas, along with breathtaking views of Sydney Harbour.

Eat & Drink

Shangri-La Sydney's culinary team emphasizes seasonal produce, creating menus with the distinct flavors of Australia. Breakfast includes an elaborate buffet featuring made-to-order eggs, fresh fruit, and a selection of Asian dishes. The Blu Bar, located on Level 36, provides a stylish atmosphere for cocktails with panoramic harbor views. Afternoon high tea offers an array of savory and sweet options, showcasing the best of local ingredients.

Leisure & Business

The hotel supports both leisure and business travelers with a range of facilities. Business amenities are available, including well-equipped meeting rooms and dedicated staff to assist with various needs. The Horizon Club Lounge, located on levels 30-35, grants guests exclusive access while offering stunning views and complimentary services. Leisure facilities include a spa and fitness center that enhance the overall guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
3 persons
40 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Tower Suite
Max:
3 persons
87 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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King Room
Max:
3 persons
45 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Sydney4600 ft
Airports
Kingsford Smith (SYD) 8.1 mi
Wollongong (WOL) 63.9 mi
Train
Circular Quay Station1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Baby stroller
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

176 Cumberland Street, Sydney, Australia, 2000
Map view
street view
176 Cumberland Street, Sydney, Australia, 2000
Nearby
Bridges
Sydney Harbour Bridge
1500 ft
Mall
The Rocks
1400 ft
Museums
Museum of Contemporary Art Australia
1600 ft
Planetarium
Sydney Observatory
1900 ft
Sydney Harbour Bridge
Pylon Lookout at Sydney Harbour Bridge
1800 ft
Museums
The Rocks Discovery Museum
1600 ft
Bridges
Sydney Harbour Bridge Climb
1500 ft
Restaurants
Altitude Restaurant
300 ft
176 Cumberland St Shangri-La Hotel Sydney
Blu Bar on 36
100 ft
176 Cumberland St Level 36
Cafe Mix
100 ft
176 Cumberland Street
The Lobby Lounge
100 ft
161 Sussex St Four Points by Sheraton Sydney
The Brasserie
100 ft
L 1 176 Cumberland St
Mr. Wong
1800 ft
3 Bridge Lane
Harts Pub
400 ft
Corner Gloucester & Essex Streets
The Rocks Teppanyaki
400 ft
176 Cumberland St
The Quartier Bistro & Bar
600 ft
98 Gloucester St
Maybe Sammy
700 ft
115 Harrington St

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
great city view
slow room service
inconvenient location
7.4/10
Very good
Rooms
7.6
Location
8.1
Service
7.9
Dining
6.8
Guest reviews
7.4/10
based on 22 review
4.5/5 based on 8205 review
8.5
8.5/10based on 9687 review
#102 of 209 hotels in Sydney based on Tripadvisor
Alex
United Kingdom, May  2024
7.8/10

My stay at the hotel was pretty great overall. The rooms were very comfortable, and the staff was incredibly friendly. However, there were some issues with the room service and housekeeping, as it took multiple phone calls for servicing and some items were not replaced promptly.

Rooms
8.0
The room I stayed in had a spectacular city view, and it was very comfortable.
Service
9.0
The services provided, such as room service, car hire, and housekeeping, were superb overall, despite minor delays attributed to high hotel traffic.
Location
7.0
The location by the city, Opera House, and bridge was fantastic with great views. However, finding the hotel was a bit inconvenient due to navigational challenges.
Dining
7.0
The dining experience had its ups and downs. While the restaurant offered floor-to-ceiling windows with great harbor views, service was a bit slow and some items were not available.
Facilities
8.0
The facilities provided were good overall, but there were some delays and missing items that impacted the experience slightly.
friendly staff
slow room service
Luke
United Kingdom, March  2024
7.8/10

The hotel has some great features like awesome and quiet rooms, incredibly friendly service, but the location may not be ideal for everyone due to access challenges. The dining options are plentiful but might not offer the best value for money.

Rooms
8.0
The room I stayed in was really nice, a great size with a decent bathroom providing plenty of room to move around in.
Service
9.0
The staff catered to all our needs and were incredibly friendly from the moment we arrived. They were so helpful and polite.
Location
7.0
The hotel is very close to everything in the Rocks, making it convenient for exploring the area, but access might be challenging due to stairs or a steep street.
Dining
7.0
Facilities
8.0
The hotel offers various facilities like room service, car hire, and tours/ticket assistance to enhance the overall experience.
quiet rooms
access challenges
Gilbert
United Kingdom, March  2024
7.6/10

The hotel rooms were very clean, the bed was very comfortable, and the bathroom was spacious with great lighting for taking pictures. However, the standard of the rooms was not very high. The staff was incredibly polite and friendly, providing excellent support and going above and beyond to ensure a comfortable stay. The location offers one of the best views in Sydney and is perfect for sightseeing, although the difficulty of gaining a view over the harbor can be a drawback. The dining experience, while feeling decadent, could be improved to match other Shangri-la options and service was somewhat lacking in the restaurant. The facilities were satisfactory overall.

Rooms
7.0
The rooms were very clean, the bed was very comfortable, and the bathroom was spacious with great lighting for taking pictures.
Service
9.0
The staff was incredibly polite and friendly, providing excellent support and going above and beyond to ensure a comfortable stay.
Location
8.0
The location offers one of the best views in Sydney and is perfect for sightseeing, although the difficulty of gaining a view over the harbor can be a drawback.
Dining
6.0
The dining experience, while feeling decadent, could be improved to match other Shangri-la options and service was somewhat lacking in the restaurant.
Facilities
The facilities were satisfactory overall.
Hugh
United States of America, February  2024
7.2/10

My stay at the hotel had its ups and downs. The rooms were in need of revamp but spacious with a beautiful view. The service was sincere and friendly, though not always prompt. The location was perfect for exploring the area, but the dining experience was somewhat pricey. Overall, a decent stay with room for improvement.

Rooms
6.0
The rooms, although in need of a revamp and with late cleaning timing, were spacious with a beautiful view.
Service
7.0
The service was sincere, friendly, and professional, but could have been more prompt in room cleaning.
Location
9.0
The location was perfect for exploring the area with access to many attractions.
Dining
7.0
The dining experience was somewhat pricey but well-made.
Facilities
7.0
The facilities were decent overall.
Alfred
United Kingdom, February  2024
8.2/10

My stay at the hotel was fantastic! The room had an incredible view of the harbour and Opera House, and the bed was super comfortable with a variety of pillows to choose from. I enjoyed the deep bath, well-stocked fridge, and makeup mirror. Room service was amazing, especially with such a spectacular view right from the room.

Rooms
9.0
The room was a dream come true with its amazing view and comfortable amenities.
Service
9.0
The service was top-notch, from room service to valet parking. They made me feel truly valued during my stay.
Location
8.0
The location was perfect for exploring Sydney's harbourside attractions, though getting to the rocks with a pram was a bit challenging.
Dining
7.0
The dining experience was average. The restaurant was busy, and service was a bit forgetful, but the view was spectacular.
Facilities
8.0
The facilities were great, with everything I needed for a comfortable stay.
Thomas
United Kingdom, February  2024
7.0/10

My stay at the hotel had its ups and downs. The location was great, especially after exploring the nearby beautiful Botanic gardens. The rooms were decent, although the smoky smell was off-putting. The dining experience was excellent, and the best coffee I've ever had. However, there were several service issues, from confusion at reception to a rude wait staff. The facilities were impressive with separate saunas, a pool, and a jacuzzi.

Rooms
6.0
The rooms were decent with nice views, but the smoky smell was a downside.
Service
5.0
The service had several issues, from confusion at reception to rude wait staff.
Location
8.0
The location was a great bonus after exploring the Botanic gardens.
Dining
9.0
The dining experience was excellent, with super friendly staff and delicious food.
Facilities
8.0
The facilities were impressive with separate saunas, a pool, and a jacuzzi.
Jack
United Kingdom, January  2024
8.2/10

I had a mixed experience at the hotel. The rooms were beautiful and elegant with excellent views of the harbor, but unfortunately, my room was facing the motorway, leading to constant traffic noise throughout the night. On the bright side, the service was incredibly welcoming and friendly, with helpful staff going above and beyond. The location, while offering fantastic views, was a bit chaotic at times with children running around. Despite some ups and downs, the dining experience was excellent, offering a variety of delicious options. The facilities were top-notch, making my stay quite comfortable.

Rooms
7.0
The rooms were beautiful, elegant, and sophisticated, with excellent views of the harbor.
Service
9.0
The service was so welcoming and friendly, with staff going above and beyond.
Location
8.0
Despite the chaos at times, the location gave us a fantastic view of the harbor.
Dining
9.0
The dining experience was excellent with hot and varied options.
Facilities
8.0
The facilities at the hotel were well-maintained and contributed to a comfortable stay.
Aaron
United Kingdom, January  2024
7.8/10

The hotel offers beautifully appointed rooms with everything we needed and terrific views of the Opera House. The rooms were lovely and comfortable but could benefit from an update considering the price paid. The service was exceptional, with professional and efficient staff in every department. The location, although wonderful with stunning views, may pose a slight challenge due to the hilly terrain walk to Circular Quay. The dining experience was mixed, with a move to Altitude hotel providing a lovely meal and view but being way too expensive for the quality received.

Rooms
8.0
The rooms were lovely, comfortable, and offered terrific views of the Opera House.
Service
9.0
The staff were awesome in every department, making my experience truly enjoyable.
Location
7.0
The location is great with stunning views, just a short walk to key locations.
Dining
6.0
The dining experience, although offering a lovely meal and view at Altitude hotel, was way too expensive for the quality received.
Facilities
9.0
The hotel facilities were top-notch and catered to all my needs.
Paul
United Kingdom, January  2024
7.8/10

The hotel rooms are fantastic with amazing extras like canapés and free drinks every evening, but the bed setup could be improved. The maintenance noise from a nearby room was bothersome, impacting our stay. Despite this, the service was friendly and accommodating, though some areas could benefit from additional training. The location is excellent for exploring key attractions on foot, although some seating areas are overhyped. The dining experience was pleasant with generous and tasty options. The facilities are decent, providing a comfortable stay overall.

Rooms
8.0
The rooms exceeded our expectations with fantastic extras like canapés and free drinks every evening.
Service
7.0
The service was friendly and accommodating, with staff going out of their way to assist.
Location
9.0
The location was excellent, within easy walking distance to major tourist attractions and transport hubs.
Dining
8.0
The dining experience was good, offering plentiful and tasty options.
Facilities
7.0
The facilities provided a decent experience overall.
Brandon
United States of America, December  2023
7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms, although spacious and well-equipped, were quite stuffy without the option to open a window or access a balcony. On the bright side, they offered stunning views of the Harbour Bridge and Opera House.

Rooms
7.0
The rooms, facing the Harbour Bridge and opera house, were spacious and well equipped, despite being a bit stuffy without the possibility to open a window or have a balcony.
Service
8.0
The service at the hotel was impressive. The staff were friendly and accommodating, especially the hard-working and friendly cleaning staff. However, at times, there could be a long line of people waiting.
Location
9.0
The location of the hotel was perfect for exploring Sydney. It was close to various transport options and restaurants, providing a quick ride from the airport. The only downside was the steep terrain in the area, requiring climbing stairs.
Dining
5.0
The dining experience at the hotel was a mix of highs and lows. While the views of the Harbour Bridge and Opera House were amazing, the options were limited and overpriced, leading to a poor dining experience.
Facilities
7.0
Richie
United Kingdom, December  2023
7.0/10

Despite a delayed check-in and lacking VIP service, the room was spacious, clean, and featured a comfortable bed with an opera house view. The service, though responsive, was not very attentive. The location offers great views and easy access to Sydney sights. The dining experience was marred by greasy food and slow service, especially during breakfast.

Rooms
8.0
The room was spacious, clean, and had a comfortable bed with an opera house view.
Service
7.0
The service was responsive but lacked attentiveness.
Location
9.0
The location is great with amazing views and close to main Sydney sights.
Dining
5.0
The dining experience during breakfast was poor, with greasy food and long wait times.
Facilities
6.0
The hotel facilities were average.
Shawn
United States of America, November  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms, though a bit outdated, were clean, and I appreciated the option for early check-in and the comfortable bed. The bathroom was lovely, especially with the bath overlooking Darling Harbour. However, some areas could use a refresh to enhance the overall experience.

Rooms
8.0
The rooms were clean and offered early check-in. The comfortable bed made for a good night's sleep. The bathroom, with its view of Darling Harbour, was a highlight.
Service
7.0
The service at the hotel was outstanding. From booking me in to assisting with queries, the staff across all departments were awesome. However, there was a negative encounter with the gym supervisor, Angus, known for being rude and unhelpful.
Location
9.0
The hotel's location in the trendy Rocks area was excellent for exploring Sydney's key attractions like the Opera House and Circular Quay. While the hilly terrain posed a challenge, the overall proximity to major sights was convenient.
Dining
6.0
However, the smoked salmon Benedict was a standout dish, and the view from Altitude hotel was lovely. The need for improvement was evident in the offerings despite some positive highlights.
Facilities
7.0
The hotel's facilities were decent, offering standard amenities. However, there may be areas like Cafe Mix that require more attention to detail to elevate the guest experience.
Stephen
United Kingdom, October  2023
6.8/10

I had a mixed experience at the hotel. The rooms, with a spectacular view of the harbour, were not made up on the second day until late afternoon, which was disappointing as it was my partner's birthday. The rooms lacked a desk lamp, but overall were comfortable. The service staff were extremely polite and helpful, making our stay enjoyable. However, the bar staff seemed a bit untrained. The location was good with easy access to many attractions, although the hotel entrance was a bit inconvenient. The dining experience was chaotic and not up to the standard I expected. The facilities were decent overall.

Rooms
7.0
The rooms had a spectacular view of the harbour but were not made up on the second day until late afternoon. Lacked a desk lamp.
Service
8.0
The service staff were extremely polite and helpful. The bar staff appeared untrained.
Location
7.0
The location was good with easy access to many attractions, although a bit inconvenient to reach the hotel entrance.
Dining
5.0
The dining experience was chaotic and disappointing, not meeting expectations.
Facilities
7.0
The facilities were decent overall.
Stanley
United Kingdom, October  2023
8.2/10

My stay at the hotel was a mix of breathtaking views of the city and the Opera House from the Grand Premier Sydney Harbour View room, although the breakfast arrangement could be improved. The service was friendly but lacked attention to detail at times. The location offered both a lovely nightlife experience and easy access to the city attractions, with some areas in need of renovation. The dining experience was described as exceptional, yet with minor issues like overcooked eggs. Overall, a paradise-like experience marred slightly by the need for certain improvements.

Rooms
9.0
The room was absolutely gorgeous with stunning views of the city and the Opera House.
Service
7.0
The staff, although friendly and approachable, may benefit from additional training for improved service quality.
Location
8.0
The hotel's altitude cocktail bar offered a lovely night experience, and its central location was convenient but showed signs of needing maintenance.
Dining
8.0
The dining experience was exceptional overall, with top-notch service, highlighted by minor issues like overcooked eggs at times.
Facilities
9.0
The facilities were modern and well-equipped, offering guests a comfortable stay.
Nick
United Kingdom, August  2023
8.0/10

The hotel boasts a very good room with a magnificent bathroom featuring the highest quality fittings and accessories. The rooms are nice but have an older look. The service was excellent and very professional, outshining some of the facilities. The location is super convenient, allowing easy access to Sydney harborside attractions. The dining options, although with a good selection, fall short of the usual standard expected. Overall, a comfortable stay with some areas that could use improvement.

Rooms
8.0
The room was very good, with a magnificent bathroom with the highest quality of fittings and accessories, although they have an older look.
Service
9.0
The service was excellent and very professional, even surpassing some facilities.
Location
9.0
The location is super convenient for exploring Sydney's harborside attractions and nearby food and pubs.
Dining
7.0
The dining experience, while offering a good selection, doesn't quite match the level of other Shangri-La restaurants.
Facilities
7.0
The facilities meet the standard expected, with some areas that could use improvement.
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Rooms and Guests2 Guest, 1 Room